NORTH ADAMS, MA – MountainOne is proud to announce the promotion of six Mountaineers to Officer roles, a reflection of the organization’s ongoing commitment to developing talent from within. These Mountaineers exemplify leadership, professionalism, and the collaborative spirit that drives MountainOne’s mission forward.

Heather Row, Vice President, Commercial Portfolio Manager

Heather’s extensive knowledge of underwriting, particularly in Commercial and Industrial exposures, has been essential to managing risk and expanding the bank’s portfolio. She is recognized for her meticulous approach to analysis and her ability to think strategically. She has also been instrumental in mentoring junior team members and helping them to develop as professionals.

Ryan Belanger, Assistant Vice President, Network and Systems Officer

Ryan has been a driving force behind MountainOne’s technology initiatives, playing a critical role in strengthening the organization’s IT infrastructure. His depth of experience in network and system management, combined with a thoughtful approach to problem-solving, allows him to be a key contributor to technology projects and cross-functional initiatives. He is a respected mentor, an Emerging Leaders Program graduate, and a trusted partner across business lines and with external service providers.

Gwenn Bishop, Assistant Vice President, Senior Mortgage Underwriter

Gwenn has made a significant impact through the delivery of tailored solutions by enhancing the customer experience in the bank’s consumer lending division. She has successfully managed complex consumer lending applications, led efforts to improve internal processes, and developed external relationships with government lending agencies. Her work on product development and reporting has played a key role in MountainOne’s success.

Erik Ray, Assistant Vice President, Community Banking Officer

Erik has played a pivotal role in overseeing daily operations at two key branches while managing a growing client portfolio. His leadership has elevated the level of customer service delivery, and he continually identifies new growth opportunities. Erik is an Emerging Leaders Program graduate and stands out for his commitment and involvement with local nonprofits, further strengthening MountainOne’s deep connection to the community.

Kyle Shepard, Assistant Vice President, Operations Manager

Kyle’s leadership has been pivotal in driving substantial improvements in operations, particularly through system migrations and process enhancements. His oversight of initiatives like the Digital Banking platform rollout has demonstrated his ability to leverage technical expertise and strategic insight. Kyle is also an Emerging Leaders Program graduate.

Sarah Bloom, Officer & Operations Analyst

Sarah has been a key driver of operational improvements, consistently delivering solutions that enhance efficiency across the organization. From leading major initiatives, such as the migration to a new Digital Banking platform and implementation of Positive Pay and Debit Card Controls, to developing reporting and workflow automation, her expertise has had a lasting impact beyond Operations.

These promotions signify a growing level of responsibility and impact to our organization, as well as a recognition of each Mountaineer’s accomplishments, expertise and contributions.

“An Officer designation is more than a title; it is a recognition of talent, leadership, trust, and commitment to our mission, and the meaningful impact one has within our organization,” said Beth Petropulos, Senior Vice President, Senior HR, and SAFE Act Officer at MountainOne. “Heather, Ryan, Gwenn, Erik, Kyle, and Sarah have each demonstrated excellence in their roles and genuinely represent MountainOne’s core commitments. We are incredibly proud to celebrate their respective Officer promotions and look forward to all they will accomplish in the years to come.”

About MountainOne:

MountainOne is a mutual holding company headquartered in North Adams, MA. Founded in 1848, MountainOne Bank provides a complete array of personal and business banking and electronic services. MountainOne Bank is Member FDIC and Member DIF. Products and services are offered at full-service offices in the Berkshires (Pittsfield, North Adams, Williamstown) and on Boston’s South Shore (Quincy, Rockland, Scituate).

The financial advisors of MountainOne Investments offer securities and advisory services through Commonwealth Financial Network®, member FINRA/SIPC, a Registered Investment Adviser. Fixed insurance products and services offered through CES Insurance Agency or MountainOne Investments. MountainOne Bank is not a registered broker-dealer or Registered Investment Adviser. MountainOne Bank and MountainOne Insurance are not affiliated with Commonwealth. MountainOne Investments’ main office is at 85 Main Street, Suite 100, North Adams, MA 01247. (413) 664-4025

Insurance and Investments are not insured by the FDIC and are not deposits or obligations of, or guaranteed by, any depository institution. Funds are subject to investment risks, including possible loss of principal investment.

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