Harte Hanks Reinforces Commitment to Massachusetts with Expansion of East Coast Fulfillment Center

May 17, 2024  | 

Chelmsford, MA – Harte Hanks, Inc. (NASDAQ:HHS), the 100-year-old Massachusetts-based global leader in customer experience solutions, proudly announces an extension of its occupancy at the East Bridgewater, Mass. fulfillment center until 2030. Situated at 600 North Bedford Street, just 30 miles south of Boston, this facility is poised for a transformative renovation to enhance operational efficiency and accommodate future growth.

“For two decades, we’ve been deeply rooted in this community, leveraging this strategic location to efficiently serve our East Coast clientele with next-day delivery,” stated Pat O’Brien, Managing Director of Fulfillment and Logistics at Harte Hanks. “As we chart our path forward, we see East Bridgewater and our talented employees as pivotal to our expansion plans, and we extend our gratitude to Equity Industrial Partners for collaborating with us to modernize this facility to meet our evolving needs.”

The renovation project encompasses a reconfiguration of the building layout to optimize workflows, increase service capacities, and potentially generate up to 50 new employment opportunities in addition to the current workforce of approximately 150 employees.

Scheduled for completion in the first half of 2024, the enhancements include improving operational flow by connecting two primary fulfillment buildings, doubling product capacity by raising the roof of the main building, transitioning enclosed office spaces to an open-concept design, and refreshing the exterior façade of the building and adding new signage. These modifications will significantly augment production and fulfillment capabilities, with the final square footage projected to reach approximately 224,000.

Anticipating substantial growth in its fulfillment operations, Harte Hanks offers an array of services including custom kitting, print-on-demand, product recall support, trade marketing fulfillment, e-commerce product fulfillment, sampling programs, and freight optimization. Notable clients benefiting from these services include Unilever, Mass Financial, and Samsung.

By fortifying its presence in Massachusetts and investing in the expansion and modernization of its East Bridgewater facility, Harte Hanks reaffirms its commitment to delivering unparalleled customer experiences and driving sustainable growth in the region.

About Harte Hanks

Harte Hanks (NASDAQ:HHS) is a leading global customer experience company whose mission is to partner with clients to provide them with CX strategy, data-driven analytics and actionable insights combined with seamless program execution to better understand, attract and engage their customers.

Using its unparalleled resources and award-winning talent in the areas of Customer Care, Fulfillment and Logistics, and Marketing Services, Harte Hanks has a proven track record of driving results for some of the world’s premier brands, including Bank of America, GlaxoSmithKline, Unilever, Pfizer, HBOMax, Volvo, Ford, FedEx, Midea, Sony and IBM among others. Headquartered in Chelmsford, Massachusetts, Harte Hanks has over 2,500 employees in offices across the Americas, Europe, and Asia Pacific.

For more information, visit hartehanks.com.

This is a press release submitted by Harte Hanks and previously published elsewhere. Do you have a press release for your organization that you’d like to distribute? Fill out our contact form.

Leave a Reply

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed.

Scroll to Top