NORTH ADAMS, MA – MountainOne Insurance Agency is proud to announce the promotion of Donna Bishop of Lanesborough to Senior Vice President, Commercial Lines Operations Manager, reflecting the agency’s continued commitment to professional development, internal growth, and leadership excellence.

Bishop is recognized as a leading authority in commercial lines insurance and holds the prestigious Certified Risk Manager designation. Her knowledge of insurance carriers, coverage solutions, and operational strategy has been instrumental in strengthening the agency’s commercial infrastructure. She has played a vital role in launching the small business unit and has led process improvements, including key workflow optimizations. Bishop’s leadership continues to shape the agency’s success through strategic carrier negotiations, regulatory oversight, and long-term planning.

“Donna’s promotion speaks to the dedication, talent, and leadership she brings to our team,” said Jonathan Denmark, Executive Vice President of MountainOne Bank and President and Chief Operating Officer of MountainOne Insurance. “Her vision and commitment to operational excellence have been pivotal in driving growth across our commercial lines division.”

About MountainOne Insurance

A subsidiary of MountainOne Bank, MountainOne Insurance offers a wide range of insurance solutions including personal and business property and casualty insurance, surety bonding, employee benefits, and life and Medicare coverage. Offices are located in the Berkshires (North Adams, Pittsfield, Stockbridge, Williamstown) and the Pioneer Valley (Longmeadow, West Springfield, Wilbraham).

Insurance products are not a deposit, not FDIC-insured, not insured by any Federal Government Agency, not guaranteed by the Bank, and may go down in value.

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