Paulo Gomes has been a strategic leader and business growth executive for 15 years. He is the founder and principal consultant of Healthcare & Human Service (H&HS) Consulting Group. Prior to this, he has held leadership roles in the hospital industry in Massachusetts, in particular overseeing Community Health Departments. He has provided oversight on various system-wide Health IT (EHR), Data Analytics, Research, and Care Improvement demonstrations projects, as well as program partnerships with the Department of Public Health (DPH) on the development of the Affordable Care Organizations (ACO) and Community Health Worker programs.

He has provided oversight on multi-million-dollar projects and raised well over 1 million dollars in grant funding for past clients. He has led various public health research projects and authored over 12 publicly released research reports in partnership with MA community hospitals. He has overseen the development of mental health and public safety curriculums, and guided numerous organizations through strategic planning while implementing contracting and expansion projects of health and human service organizations.

Paulo has worked through the University of Massachusetts Chan Medical School-Commonwealth Medicine, Massachusetts Adult Health Education Centers (MassAHEC) Network as an Assistant Director. While there he authored “Consumer Engagement in the MA Patient-Centered Medical Home, the Role of AHEC-SE” in the Journal of the National AHEC Organization (2012) highlighting the innovative work being done in Massachusetts to advance quality patient care for which AHEC-SE was awarded the National AHEC Organization Center of Excellence Award. Paulo continues to provide oversight on various partnerships.

He is a graduate of the University of Massachusetts-Boston with a B.A. double Major in Psychology and Sociology (2006) and earned his Master of Science in Human Services with a focus on Organizational Management in (2010). He received a Certification as an Artificial Intelligence Specialist (CAIS) in 2024 and completed the Massachusetts Institute of Technology (MIT) Artificial Intelligence: Implications for Business Strategy Executive Education Course.

During this episode, we discuss:

• What Paulo does with his business
• How he knew he wanted to start his own business
• The importance of supporting both patients / clients and healthcare organizations
• The benefit of organizations hiring an expert like Paulo rather than trying to DIY it
• Why focus groups are important
• How changes can ensure equity for all in healthcare
• The impact that changing technology has had on healthcare organizations
• Advice Paulo has for anyone looking to get into the industry

And more. Tune into this episode as we dive into all things healthcare and human services!

Access the full transcript here.

Watch the episode on YouTube here.

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